Cleen Hemp Inc., dba clēēn:craft Privacy Notice
Last Updated June 24, 2019

 

your privacy is important to us.

At clēēn:craft, we take your personal privacy very seriously and recognize that you expect privacy and security for all of your personal information. We understand the need to protect and safeguard sensitive information about you, and we maintain strict standards and procedures designed to prevent misuse of this information.

This privacy notice (the “Privacy Notice”) constitutes an agreement between you and Cleen Hemp Inc., dba clēēn:craft, and its affiliates, corporate parent(s), and subsidiaries (collectively “clēēn:craft”, “us”, “our,” or “we”) while accessing and using our websites, including but not limited to www.cleenhemp.com and www.cleencraft.com (individually and collectively, the “Site” or “Sites”). This Privacy Notice describes how clēēn:craft collects, protects, uses, and discloses information and data collected and created in the course of your access to and use of the clēēn:craft website, products, and services, as well as your interactions with clēēn:craft via telephone, through mail or at our physical locations. clēēn:craft is dedicated to protecting your privacy rights and recognizes your need for appropriate protection and management of your personal information. Your privacy is important, and we encourage you to read this Privacy Notice carefully to understand the information we collect and what we do with it.

consent 

By accessing this website, registering with clēēn:craft, creating a user profile on our Site, submitting information to clēēn:craft, visiting our facilities, or completing any comment cards or submitting any other physical communications, you consent to this Privacy Notice and the collection and use of information as described below. We will take steps to notify you and confirm that you agree at different stages of collecting information. If you do not agree with our policies and practices, you may not be able to access or benefit from certain portions of this website.

scope

Please be advised that this Privacy Notice applies to information that we collect:

  • when you visit this Site.
  • when you submit your information to us on this Site.
  • when you create or use a user profile on this Site.
  • when we communicate with you through email and other communications.
  • through third parties that we work with to provide our services.
  • by any other means over the course of your use of our services.

This notice does not apply to information collected by us through applications or content, including any other websites, not operated by clēēn:craft.

how we collect your information

In general, you can visit our Sites, tasting room or other facilities without disclosing any personal information, but some offers, services, or portions of our Site may only be accessible to you if you register with us or otherwise provide certain information. The only personal information we collect about you is provided by you voluntarily or as described below under “Information Collected from Your Use of the Site.”

Information We Collect. If you access or submit an inquiry through our Sites, set up an account, subscribe to a service, register to receive catalogs, participate in contests, sweepstakes or promotions, or receive other services, we may ask you to provide certain personal information such as your name, email address, phone number and zip code, and other personally identifiable information (“Personal Information”). We take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.

We will only collect and process your Personal Information if we (a) first obtain your consent or (b) have a legitimate interest in collecting and processing the data for our direct marketing purposes.

We may periodically supplement the Personal Information we collect from you with personal or non-personal information about you or another person obtained from companies with whom we have marketing or other business relationships and other third party sources. Any aggregate information that is linked or linkable to your Personal Information will be treated as Personal Information under this Privacy Notice.

Children Under Age 18. clēēn:craft products and services are designed for adults, not children. As such, this website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the website. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@cleenhemp.com.

Payment Information. All payments are processed through Square API and/or other third parties who are part of the WooCommerce ecosystem. All payment information and transactions are subject to Sqaure’s privacy notice and terms of use. You can read more about how Shopify uses your Personal Information here: https://squareup.com/us/en/security.

Information Collected from Your Use of the Site. We may use website analytics tools or other technologies to collect information about you from your use of this Site. This information may be combined with other information that you choose to submit to us. This information may also be merged into aggregate information about site visitors and traffic. We may use third-party analytics tools to distinguish and analyze user behavior. For instance, we may use Google Analytics to help us understand how our customers use the Site– you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt- out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Social Networks. If you access any of our websites from a social networking site (e.g., Facebook, Instagram, Twitter), or if you otherwise agree to associate your account with us with a social networking site, we may also receive Personal Information about you from such social networking site. Our receipt of your Personal Information via a social networking site is governed by the terms of use and privacy notice of the social networking site. We may retain this information with the information we collect from you directly.

Information We Collect Offline. We may collect information when you visit our tasting room or other physical locations and make a purchase, take a tour, submit an inquiry, or otherwise convey information to us. This may include:

  • Your personal contact information, such as your name, address, email address, and phone number.
  • Your sensitive personal information, such as your emergency contact and release information, driver’s license number, and employer information.
  • Your financial information as needed to process a payment.
  • Your license plate information;
  • Information about your vehicle, such as make and model;
  • Video recordings of your entrance to and exit from our facilities.
  • Information collected offline by third parties in order to facilitate purchases, such as credit card, banking, or other payment-related information.

how we use your information

We use your Personal Information for the purposes described at the time of collection and to manage the internal operations and security of our Site consistent with this Privacy Notice. We may also use your Personal Information for analytical and direct marketing purposes, such as:

  • Sending you periodic email and newsletter communications;
  • Confirming, sending, and tracking your order;
  • Communicating with you about your order;
  • Responding to customer inquiries;
  • Sending you surveys and other communications;
  • Analyzing preferences, trends, and statistics;
  • Informing you of our new products, services, and offers; and
  • Providing you with other information from and about clēēn:craft.

We will only contact you in ways compatible with your communications choices. However, even if you have opted-out of receiving marketing communications from us, we may need to contact you to address questions or issues specific to the services you have requested.

Other Ways We Might Use Your Information. In addition to the specific uses and purposes described above, we might use information that we collect about you or that you provide to us, including any Personal Information

  • To present our website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To allow you to participate in interactive features on our website or to notify you about changes to our website or any products or services we offer or provide though it.
  • To provide you with other information from and about clēēn:craft or a business or organization with which we are associated.
  • To protect your privacy and enforce this Privacy Notice;
  • If we believe it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to clēēn:craft, or to others.
  • To fulfill any other purpose for which you provide your information.
  • To analyze preferences, trends, and statistics.
  • To protect our rights and property.
  • To comply with a law, regulation, legal process or court order.
  • For any other purpose with your consent.

access to your information

We do not share, sell, rent, or transfer your personal information other than as described in this section. Your information will be accessible to clēēn:craft employees who are trained to comply with all legal requirements and our internal policies for handling Personal Information and assisting you in exercising your legal rights over your personal information.

Third-party vendors that provide support to us (“Service Providers”) may also have access to your personal information while they are carrying out these services. However, we require all Service Providers to maintain confidentiality standards that are commercially reasonable to ensure the security of your Personal Information.

We may allow some Service Providers to assist us with behavioral advertising by collecting and analyzing certain information when you visit our websites (e.g., click stream information, browser type, time and date, subject clicked or scrolled over). These Service Providers typically use a cookie or third party web beacon to collect this information. You may opt out of certain behavioral advertising by visiting http://www.networkadvertising.org/choices or www.aboutads.info/choices/ or as instructed in this Privacy Notice.

Disclosure of Your Information. clēēn:craft does not routinely share, sell, rent, or transfer your Personal Information to any business that is not a Service Provider or a business controlling, controlled by, or under common control with clēēn:craft.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. In addition, we may disclose Personal Information:

  • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
  • To law enforcement agencies or for an investigation related to public safety.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of clēēn:craft, our customers or others.
  • To a buyer or other successor, in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information that we have collected or maintain to the buyer or other successor.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

security

We employ commercially appropriate and reasonable safeguards both online and offline to maintain the security, confidentiality, and integrity of information that we collect about you. We maintain physical, electronic and procedural security measures to safeguard your non-public personal information. We update and test our technology to improve the protection of our information about you and to assure the integrity of that information.

Access to your Personal Information is restricted to employees who are trained in the proper handling of personal information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and special training programs. We take appropriate disciplinary measures to enforce employee privacy practices.

Please note, however, that no transmission of data over the Internet is 100% secure. While we employ reasonable measures to protect your Personal Information, we cannot guarantee that unauthorized third parties will not defeat those measures or use nonpublic Personal Information for improper purposes. We are not responsible for circumvention of any privacy settings or security measures contained on the website or for actions of third parties. The safety and security of your information also depends on you, and you are responsible for keeping your internet access and passwords confidential. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place. All Internet users should take care with how they handle and disclose their personal information.     Please     refer      to      the      Federal      Trade      Commission’s      website      at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to help protect yourself against identity theft.

third party sites & advertising

This Privacy Notice applies only to information collected by clēēn:craft. We may provide links to third party websites from our Sites as a service to our users, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third party websites. If you click on links that take you to external websites, you will be subject to their privacy policies and practices and not ours. We encourage you to review and understand the privacy policies of such websites before providing them with any information.

controlling your personal information

Opting Out of Marketing. We want to communicate with you only if you want to hear from us. You have the right to submit a complaint or object to our collection and use of your information at any time, or to require us to review, transmit, change, or delete your information that we have collected and retained. We will fulfill your request to exercise any of these rights within 30 days of receiving a complete request. You can exercise these rights, express concerns, or obtain additional information about the use of your Personal Information by contacting us by phone at 206-453-0186 or by email at info@cleenhemp.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you like, you may use one of the following statements in your message to us:

  • I prefer not to receive email advertisements, such as updates regarding products and services, special promotions, or upcoming events.
  • I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions, or upcoming events.

You may also click the designated link at the bottom of all emails received from clēēn:craft to be removed from future email updates. Please note that we may take up to five days to fulfill any requests to remove or update your contact information.

Your rights. You have the right to submit a complaint or object to our collection and use of your information at any time, or to require us to review, transmit, change, or delete your information that we have collected and retained. We will fulfill your request to exercise any of these rights within 30 days of receiving a complete request. You can exercise these rights, express concerns, or obtain additional information about the use of your personal information by contacting us in one of the following ways:

E-mail: info@cleenhemp.com Phone: 206-453-0186

Mailing Address: 300 Lenora Street, #244, Seattle, WA 98121

California Privacy Rights. California Civil Code Section § 1798.83 permits users of our websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you have the right to receive: a) information identifying any third party companies to whom we may have disclosed, within the past year, personal information pertaining to you and your family for that clēēn:craft’s direct marketing purposes; and b) a description of the categories of personal information disclosed. Please send us an email with the subject line “Request for California Privacy Information” at the above address to obtain such information.

Do Not Track Signals. Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit www.allaboutdnt.org. At this time, clēēn:craft does not respond to Do Not Track browser settings or signals. In addition, clēēn:craft may use other technology that is standard to the internet to track visitors to clēēn:craft websites. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

Unauthorized Use. If you become aware of any unauthorized submission of information to clēēn:craft, including children’s information, please inform us by contacting us at the contact information listed below so that we may delete it.

terms 

Terms of Use.  The Terms of Use for this website govern all matters not set forth in this Privacy Notice. We encourage you to familiarize yourself with our Terms of Use.

Changes to this Privacy Notice. We may occasionally make changes to this notice to ensure its accuracy. If we make changes, the revised notice will be posted online and the date of the newest version will be listed. Please check back frequently, especially before you provide us with personal information, to determine the current scope of the notice.

Limitation of Liability. Without limiting the foregoing provisions of this Privacy Notice, the limit on total cumulative liability owed by clēēn:craft to you or any person for any claims arising form or relating to the service shall be limited to a maximum of the amount you have paid clēēn:craft for our goods or services in the last 12 months.

Waiver. You hereby waive any right to commence or participate in any class action lawsuit against clēēn:craft related to any claim, dispute or controversy, and, where applicable, you hereby agree to opt out of any class proceeding against clēēn:craft otherwise commenced.

contact information

If you have any further questions about our collection and use of your Personal Information, or if you wish to exercise any of your rights over your personal information or if you have any questions about this privacy notice, please contact us at:

E-mail: info@cleenhemp.com Phone: 206-453-0186

Mailing Address: 300 Lenora Street, #244, Seattle, WA 98121